Member Tiers

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Silver Gold Platinum
Points earned per $1
10 points
12 points
14 points
Points to redeem $10 loyalty credit
Yearly spend
Up to $550
$550 - $1,100
Over $1,100

Updates to Friends for Life ​​

As of 15 October 2021, we will be discontinuing some benefits previously marketed in the Friends for Life loyalty program. The benefits that will be discontinued include annual gift vouchers on the anniversary date of membership and sign-on benefits free dog walking, free DIY dog wash, free nail clip, 20% off food voucher, free weight and nutrition check at Greencross Vets, Hanrob Pet Hotel benefit, deluxe grooming upgrade, free dental check, discount voucher for bedding and housing and free pet ID tag. 

Any benefits earned by Friends for Life members up to 14 October 2021 will remain active on the member’s account for the duration of their eligibility. Refer to full terms and conditions for more details.